FAQ’s
All Your Questions Answered
Our FAQ page is designed to answer the most common questions about our services, treatment approaches, and the healing journey we offer. Whether you are considering our outpatient services for flexible support or our residential program for immersive care, our dedicated team is here to guide you every step of the way towards recovery. Explore our FAQ to learn more about how Khiron Clinics can help you, your loved one or your client heal and thrive.
Therapies and Treatment
This is a big question! For individuals who have experienced trauma, the past remains a living experience in their daily life.
Triggers of the past experiences have the power to reignite powerful, distressing emotions and physical sensations that can be just as overwhelming and distressing as they were during the initial event. Living with this, particularly as a child, can lead to changes in development, relationships, mental and physical health, sometimes with devastating consequences.
We have created a video to answer this important question. Please see it and other information here.
If you have got this far, then you probably have a sense that this might be right for you.
We do understand that the next step, particularly the financial and time commitment can be daunting, and that you would like assurances. If you get in touch with us, then we will work with you to look at your history and assess your needs.
You can see a therapist for an assessment either online, in London or at the residential clinic in Oxfordshire. We will then give you our recommendation for treatment.
Somatic Experiencing is a primary trauma reduction tool at Khiron House. By fostering a connection with bodily sensations and experiences, Somatic Experiencing facilitates the natural healing processes, empowering individuals to reclaim agency over their lives and move beyond the grip of trauma.
You can read more on all our trauma modalities here.
Sensorimotor Psychotherapy (SP) is a body-focused psychotherapeutic method developed to address trauma stored within the body and nervous system. It was originated by Pat Ogden in the 1970s and recognises how bodily disconnection hinders psychological healing.
You can read more on all our trauma modalities here.
Therapists and Staff
The therapists are all experts in trauma reduction, and many other modalities. You can find out more about them here.
We keep a close eye on residential clients’ medical needs but do not supply doctors at either our outpatient or residential clinics.
If you already have a good relationship with a doctor or psychiatrist, then we will work with them to manage your care. We encourage you to stay in touch with your doctors and will arrange online appointments and/or transportation for you to visit them if appropriate from our residential clinics.
Alternatively at the residential clinics we can arrange for a local practitioner to see you. If your medical costs are not covered, you will need to pay for them yourself.
Residential Treatment
For our residential clinics, clients usually stay for between two to six months.
We strongly recommend that you consider at least a minimum of 60 days to integrate the treatment fully and experience a lasting recovery.
After your assessment with a senior clinician, we will give you our recommendation of which clinic to start your treatment at and how long we estimate your need to spend in residential treatment. You are of course free to leave at any time.
We generally find that most people with trauma have a tendency to want to isolate themselves, and this can be counterproductive to healing. We discourage that with shared communal facilities, many group activities, and where appropriate shared bedroom arrangements.
Khiron Bungalow is a single occupancy residence, usually used for high-dependency clients.
Khiron Lodge is also a single occupancy residence, usually for a client in the Khiron House programme who wants more independence.
All residents at Khiron Clinic have private bedrooms with a bathroom shared between two clients, always of the same gender.
Khiron House is a large five-bedroom house with four shared bedrooms and one single-occupancy room. We believe that this encourages interaction and co-regulation with other residents on the program and contributes to the healing process. Three of the bedrooms have en-suite bathrooms
Khiron Cottage is a shared home with four individual bedrooms. Two rooms are ensuite and two rooms share a bathroom.
To read more about our clinics, download our brochure here.
One of the cornerstones of recovery from trauma is to begin to develop an awareness of what is a trigger and therefore what is your trauma.
We try to help our clients to identify their baggage and how it reacts to life and situations. Therefore, much of the work at Khiron Clinics is to understand how we react to other people and take care of that appropriately.
However there needs to be a balance between triggers and treatment. If sharing a room with someone is becoming overwhelming, then we will make new arrangements for you both. Our priority is to make sure that your treatment is effective.
Khiron House and Khiron Clinic usually have a population of around 6 to 12 residents each.
Khiron House is a large comfortable home with all the normal conveniences of a well-appointed residence. There are several communal lounge areas, including a quiet room, a large kitchen-dining area, access to twelve acres of garden and grounds, a home gym, a communal computer and landline phone, and access to cold water therapy (with permission from the clinical team). We also have a resident cat.
Clients at the residential clinics have a regular and intensive clinical schedule, but this does not mean that every minute of every day is managed for them. An important part of trauma healing is ‘down-time’ which allows the nervous system to integrate changes.
The clinics have a very full programme during the week with less intense activities at the weekend. There is also plenty of free time for more personal activities. Typically, we find that residents struggle to complete the full programme, although we strongly recommend that they do.
For residents who need to have their down-time structured, Khiron Clinic is staffed 24/7 for additional support.
When any of our clinics is full, there is a waiting list. We will advise potential clients as soon as we know when a bed will become available.
As long as there is space, we can admit a client at any time. If the clinic is full we operate a waiting list and will advise you as soon as we know that a place is due to become vacant.
As people leave and enter treatment at Khiron Clinics the group dynamic will change. This gives residents a chance to build new relationships and to reevaluate old ones.
One of the metrics of how your treatment is progressing is often to observe how you adjust to new residents as they arrive, and to saying goodbye to established relationships as existing residents leave.
At Khiron Bungalow and Khiron Clinic, we ask you to get permission from the clinical team to leave the premises. Clients who are staying in these clinics have a higher need of care and therefore we like to know that they are safe at all times.
At Khiron House you can leave the building in between sessions as long as you take a Khiron House mobile phone with you and sign in and out. If you want to go out for more extended absences, we ask you to obtain the permission of a senior clinician.
For the privacy and safety of our clients, visitors are not allowed into Khiron Clinics, but clients are allowed to be collected and to go on outings with visitors with the permission of a senior clinician.
Community is a therapeutic component of the treatment at Khiron House. You will share a kitchen with other clients and cook for yourself. This can be done individually or in groups as you wish. The clinic’s goal is to prepare you for independent living.
Khiron Clinic provides meals for our residents who are working towards more independence.
There is a communal television available in each clinic.
Khiron House has washing machines and dryers for the use of clients.
Smoking is strictly only allowed in certain locations outdoors. At our residential clinics, you will find designated smoking areas overlooking the picturesque countryside.
Once you have booked into the clinic you will receive an information pack with all the instructions you need to prepare for your stay at any of our residential clinics.
You can take a mobile phone and laptop to the clinics, but they will be kept for you in the office. You will have to get permission from a clinician before having access to them, if necessary. You will be given a Khiron House mobile phone if you go out on unsupervised outings.
We believe that this is a very important measure in residential treatment designed to protect privacy, reduce distractions, minimise stress and triggers, ensure safety, and encourage social interaction and engagement.
It is not advisable to bring these to the clinics. There is equipment for listening to music in the communal areas.
Confidentiality and privacy are very important in treatment, so cameras are strictly prohibited at the clinics, as is the use of mobile phones in the community.
Cost and Payment
Our prices are listed in our brochure, which you can download here.
Our residential clinics aim to be a therapeutic community, not a hotel. We don’t want residents to become de-skilled and institutionalised. Our goal is to treat people towards a safe discharge into an independent life. Therefore, as part of the clinical programme, residents are encouraged to build their skills towards this independence.
At Khiron Bungalow and Khiron Clinic, meals are included in the cost of treatment while our residents there work towards more independence and a transition to Khiron House or discharge.
In Khiron House, the normal activities of living in your own home are encouraged. You are expected to shop in a group outing and to pay for your own groceries, toiletries, medication, and any other personal or medical needs, just like you would need to do at home
We will do everything we can to help you to process an insurance claim accurately. The outcome of your claim will depend on your policy and your insurer. Please see our funding page here.
We don’t offer any instalment plans for treatment. For other options and information, please see our funding page here.
Unfortunately, no-one funds our service other than our clients. We acknowledge that it is an expensive service and therefore can be frustratingly financially out of reach for people who need it. Nonetheless, we are not able to give discounts because otherwise we would struggle to maintain our quality of services.
We do however help our clients in whatever way we can to access funding in order to receive treatment with us. Please see our funding page here.
We are unable to do this for residential or individual therapy. We do however offer an optional concession rate for our outpatients’ trauma groups.
This is a complicated issue. Our founder, Benjamin Fry, was in treatment himself in 2010 and ran out of money. He found that, as a result, the treatment that he could pay for was compromised by the uncertainty of if it could continue and when it might end. It is not a recommended experience.
As a result, we ask clients who are paying for themselves to secure 60 days treatment funding in advance of coming into residential treatment. This is then topped up every 30 days with another 30 days funding. This ensures that all our residents know that they are secure in treatment for between 30 to 60 days at any one time.
If a resident is struggling to continue treatment for financial reasons, we will have a few weeks’ notice to plan how to deal with this. That buffer of time is vital for making other arrangements or solving the problem, while carefully and calmly planning a discharge and aftercare plan.
Treatment can be triggering and full of ups and downs. Usually, these experiences resolve in a few hours or days.
We had learned over the last decade or so that clients who react to these fluctuations by impulsively leaving treatment usually find that experience to be very unhelpful and difficult. As a result, we encourage pause and reflection, and safe, planned discharges, by having a seven-day notice period for residents to leave the residential clinics.
You can give notice at any time and are of course fee to leave whenever you wish. At the end of the seven days, you will receive a refund of any days you have paid for and not used. It has been our experience that this has created a safer treatment community for all our residents by slowing down decisions and allowing for time calmly to consider important decisions and to plan significant change.
No. We expect clients to be referred to us for clinical reasons, and not because of any financial incentive.
In the UK…
We can provide you with any documentation you require to validate your treatment. However, we cannot advise on benefit entitlements, and you will have to check if staying at our residential clinic will affect your payments in any way.
Other
We’re sorry your question has not been answered yet. We will do our best to answer it for you directly in person and then add it to this list. Please do contact us and tell us what you would like to know. It might also help someone else one day.
Khiron IOP Day Clinic
Khiron IOP Day Clinic provides up to four days a week of all-day treatment, from 10 am to 4 pm, offering four groups per day. You will receive one individual session if you attend two to three days per week, and two individual sessions if you attend four days per week. We have a minimum two-day attendance requirement, but these need not be consecutive, depending on availability.
The groups are based on a two-week schedule, incorporating a daily process group that allows clients to understand how to communicate their feelings using our boundary model. Other groups include somatic movement, yoga-informed movement, somatic regulation techniques, boundary group, mindfulness and meditation, creative expression, collage group, creative writing, attachment and relationship styles, equine therapy, and parts work. There is a maximum of seven people in each group, and we require a commitment of one month.
Yes. You will be able to discuss any issues or concerns you have with your therapist, who has regular meetings with our clinical supervisor to discuss clients’ progress and treatment plans. If you are concerned or unhappy about your treatment at any time, you may request a discussion about your treatment plan with the clinical director to review it.
EMDR and neurofeedback are specialist areas run by qualified clinicians. If this treatment is within your care package, you will work with a specific clinician.
A regular commitment to attend weekly sessions will aid your recovery, giving you the best chance of experiencing a reduction in your symptoms and an increased capacity to cope with stressful situations or everyday life.
We have a 48-hour cancellation policy for both groups and individual sessions.
We routinely offer assessments at the clinic before creating any treatment plan with you, so it is not necessary for you to see a psychiatrist or specialist before contacting us for therapy.
We require any client in active addiction to commit to being two weeks sober/clean prior to commencing therapy.
An individual’s length of treatment depends on how you respond to the therapy and the therapists. We work with a three-stage trauma model. Following your assessment, we will suggest how long we think you might need in treatment; however, this may change during your treatment plan.
- Stage 1 is stabilization and looks at the autonomic nervous system, building trust and safety, among other key developmental areas.
- Stage 2 moves into processing of trauma.
- Stage 3 works with integration and life skills as a smooth transition onwards.
Khiron Outpatients
Our outpatient service can be accessed in-person or online. The programme gives you one one-to-one trauma reduction session per week with a specialist clinician and access to trauma-informed online groups: Tuesdays at 10 am-11:30 am and Wednesdays at 12 pm-1:30 pm, subject to availability.
Where appropriate, we may recommend two sessions per week. It is a fixed-cost, 10-week intervention designed to reduce reactivity in the nervous system, which has been proven to reduce the symptoms of most common mental health disorders and illnesses as well as support recovery from chemical and behavioral addictions. We also offer 10 EMDR outpatient sessions in person and a neurofeedback service. For neurofeedback to be effective, attendance should be twice per week.
The programme provides access to our expertise for new clients as well as a seamless pathway to a lower level of care for our clients transitioning from residential or IOP Day Clinic programmes.
When you are close to completing your 10-week program, you can discuss next steps with your therapist and continue in the programme as long as you wish.
Our groups are based on a group sharing dynamic and behavioral boundary rules that help you to see how your trauma and your relationships affect each other. There is a maximum of ten people in each group, and after your first session, we ask for a regular commitment to attend that group each week.
Yes. You will be able to discuss any issues or concerns you have with your therapist, who has regular meetings with our clinical supervisor to discuss clients’ progress and treatment plans. If you are concerned or unhappy about your treatment at any time, you may request a discussion about your treatment plan with the clinical director to review it.
A regular commitment to attend weekly sessions will aid your recovery, giving you the best chance of experiencing a reduction in your symptoms and an increased capacity to cope with stressful situations or everyday life.
We have a 48-hour cancellation policy for both groups and individual sessions.
We routinely offer assessments at the clinic before creating any treatment plan with you, so it is not necessary for you to see a psychiatrist or specialist before contacting us for therapy.
We require any client in active addiction to commit to being two weeks sober/clean prior to commencing therapy.
An individual’s length of treatment depends on how you respond to the therapy and the therapists. We work with a three-stage trauma model. Following your assessment, we will suggest how long we think you might need in treatment; however, this may change during your treatment plan.
- Stage 1 is stabilization and looks at the autonomic nervous system, building trust and safety, among other key developmental areas.
- Stage 2 moves into processing of trauma.
- Stage 3 works with integration and life skills as a smooth transition onwards.
Next Steps
We Are Here to Help You Find the Path to Effective, Long Lasting Recovery.
Talk to Us
Get in touch with us and share your story if you feel comfortable with someone who will listen. Our team are always here to help.
Book an Assessment
Meet with a senior member of our clinical team and get insights into the root causes of your issues, plus a written report and treatment recommendation.
Download Our Brochure
Discover our innovative trauma recovery pathway. Find out more about how we treat, what we treat, our clinics, pricing and more.
Professional Memberships and Associations
We Work With Members of Respected Organisations to Deliver Our Services
