Polyvagal Theory has been integral to the clinical work at Khiron Clinics since its inception, guiding our somatic trauma training for clinicians. Since 2017, we have refined our focus on delivering the theory, particularly through the three states of regulation and the ‘Polyvagal Ladder’. This framework has become a core component of our psychoeducation, helping clients develop tolerance as they prepare to address their traumatic memories. As one of the Four Pillars of treatment at Khiron Clinics, Polyvagal Theory is delivered through workshops and one-to-one sessions tailored to each client’s needs. Therapists work with clients to identify elements of the Polyvagal Ladder, consistently integrating these insights into therapy. This approach profoundly changes clients’ relationships with themselves and their bodies, fostering lasting healing and resilience.

At Khiron Clinics, we adopt a neurophysiological and relational approach to trauma recovery, emphasising trauma-informed, healthy human interactions. Our service is built on the principles of curiosity, self-awareness, and personal development. We have an extended training program for both administrative and clinical staff that incorporates Polyvagal Theory, compassionate relational practices, and mindfulness. We encourage and support our team in pursuing their own therapy. Additionally, we regularly practice present-moment awareness and check in with each other to foster a mindful and supportive environment. Through these efforts, we strive to maintain a calm and supportive environment for both staff and clients, promoting co-regulation and collective healing.

The clinical team, support workers, and administrative staff are all well-versed in the States of Regulation and understand the importance of personal and group regulation. They can quickly recognize when their system is dysregulated and sympathetic. This awareness and the ability to relate to and support each other have become an accepted and integral part of our culture. At the start of some meetings, we take a few minutes to center and ground ourselves, followed by a check-in to gauge everyone’s current state. If someone appears triggered or activated, we acknowledge it and offer appropriate support. In times of conflict, we employ the Talking Boundary model to ensure validation and safe communication.

The staff, at all levels, are in ongoing training and supervision. We have scheduled breaks within the working day, and attention is given to our self-regulation at work and outside. Even during the hiring process, the importance of candidates always taking care of themselves is emphasised.

We have dedicated and refurbished rooms to create a staff area that is as comfortable as possible. We also undertook a significant refurbishment of the whole house to upgrade it to a more suitable working and living environment. We have many plants indoors and outdoors, pets, and generally, a sense of care for the premises is present. We are incredibly privileged to be in a location of extraordinary beauty.

Our primary focus is on ensuring that everyone feels safe, and this extends to our communication methods. We approach discussions about our services with sensitivity and care, avoiding direct selling or aggressive marketing in our newsletters and social media. We inform and educate rather than sell. All our messaging is hopeful and positive, not frightening, and negative. For example, we avoid negative selling tactics like saying, “Are you desperately depressed? Khiron is the only solution for you.” Instead, we focus on offering valuable information, education, and exploration to prospects and clients. This approach fosters a supportive environment, emphasising education, understanding and growth rather than persuasion.